Democratic Republic of the Congo: Programme Liaison Officer, DRC (Full-Time for a DRC national)

Who we are:

Integrity sets the international standard for ethically delivered, expert services in challenging, complex and fragile environments. We work to assist our clients in the international community and the global private sector to transform conflict and build stability, accountability and prosperity. We aim to help our clients succeed in fragile and challenging environments while building trust and giving a voice to local people.

We deliver five key services: programme management and implementation / programme design, monitoring and evaluation / stakeholder engagement / capacity development / research and analysis.

Our services are underpinned by the principles on which the company was founded: an expert understanding of local context, ethical procurement and contracting, and a commitment to high quality work. Through our project delivery we fulfil our mission to build local skills and capacity by investing in sustained and equitable relationships with local partners.

Integrity employs a multinational team of project managers and implementers, thematic and regional experts, researchers, evaluators and analysts with years of experience delivering complex programmes in fragile geographies across Africa, Asia and the Middle East.

Further information about Integrity can be found at www.integrityglobal.com.

About the programme:

DFID has contracted Integrity and WYG to establish a Monitoring & Evaluation Support Unit (the M&E Cell) to develop and implement an overarching M&E Strategy for the ISSSS. Our goal is to set up a system that keeps track of progress at Strategy level and to keep track of implementing partners’ contribution to ISSSS. Integrity is looking for a Programme Liaison Officer for the remainder of implementation.

Scope of work:

The Programme Liaison Officer (PLO) will provide support to all M&E activities and general coordination support to the M&E team. This includes supporting with reporting, verifying data, M&E approach design, capacity building, organising logistics and document production.

The objective of this liaison is to obtain high quality data from partners and to record, summarise, produce, verify and validate reports by the partner organisations. The position will also involve providing feedback to partners on the quality of their data, identification of training needs and, to some extent, conducting training of partner organisations’ personnel. A large portion of the PLO’s work will also involve establishing and managing good working relationships with programme and data collection partners in Goma and in the provinces (North Kivu, South Kivu, Ituri). The PLO’s success in these tasks is vital to the success of the programme. As one of the public faces of the programme and the primary point of contact for many programme partners, the PLO will be expected to represent the MESU, M&E Unit and the company with confidence and professionalism.

The Project Manager will manage the daily work of the PLO in country, but the PLO will also report to the Team Leader. The PLO’s contract will be managed by Integrity.

Terms of Reference:

• Verify and validate reports and monitoring data presented in other formats coming from ISSSS Implementing Partners (IPs) and verify quality of data coming from Aligned Partners (AP).
• Engage with IPs and APs to ask for clarifications during the data verification process. Understand and report to MESU (orally and in writing) technical problems and capacity gaps. Carry out spot-checks.
• Ensure that MESU requirements are met by partners, including asking them for additional data, or for clarifications on data, prompting them for submission of activity reporting, following-up on late, missing or inconsistent data, and conducting spot-checks on partners.
• Engage with IPs and APs to maximise support for MESU’s approach. The PLO will need to introduce the programme, communicate the objectives of the programme, the objectives of each partnership, and what is needed from each partner to ensure that the MESU and the M&E Cell of the SSU has the cooperation it needs. Production of reports on engagement activities, written in French.
• Coordination of meetings with new and existing IPs and APs. The PLO will be expected to lead these meetings on their own with confidence, and to make comprehensive, well-structured and actionable notes.
• The design of capacity building and technical support interventions will be led by other MESU team members, but the PLO is expected to provide inputs to the design based on liaison activities.
• The delivery of capacity building and technical support activities will be led by other MESU and M&E Cell members, but the PLO is expected to carry out some of these activities (on a case-by case decision).
• Inputs on design, delivery and analysis of programme-level data collection exercises, under supervision by other MESU team members and in cooperation with IPs and APs.
• Contribute to assessment of IPs’ M&E systems and capacity based on pre-determined assessment framework (where the PLO could provide inputs).
• Supporting production of summaries/knowledge products by contributing relevant sections, written in French.
• Organize and oversee the transfer of monitoring data from programmes (i.e., IPs and APs) to MESU and the SSU M&E Cell.
• The PLO is expected to support the M&E and other Cell team members with any administrative tasks as may be required. This might include office administration, logistics, filing etc.

Education and Experience:

The candidate will have:

• Minimum 5 years’ experience in reporting functions: Development of templates, verification and validation of reports, report writing.
• Minimum 5 years’ experience in partner liaison, ideally with the purpose of verifying/validating data/reports This should ideally have been for development and/or humanitarian programmes Capacity development and/or training experience related to M&E tools, methods and data collection (data collection alone is not enough experience to be a strong candidate for this role).
• Experience in working with indicators (development, data collection, development of tools, etc).
• Familiarity with theories of change and how they relate to practical programming.
• Significant experience working across the Eastern DRC context, including in North and South Kivu and Ituri provinces.
• Demonstrable cultural awareness of the Eastern DRC context and how it is different from other parts of DRC.
• Familiarity with M&E systems and processes.
• Competencies: The candidate will be able to:
• Use the Microsoft Office suite every day with confidence and Excel in particular.

Languages:

• Fluent French.
• Communicate in written and spoken English in a professional environment.

If you are interested in applying for this position, please complete the application form at www.integrityglobal.com/apply and attach a CV and Cover Letter at the bottom of your application.

Closing date for applications: 30 August 2017

Please be advised that only shortlisted applicants will be contacted.

Occasionally due to business requirements and campaign responses, the position might be filled prior to the deadline.

Integrity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We will respect your confidentiality and abide by UK data protection laws.